How can a person contact Construction Pipeline complaints cell? This simple question reveals a lot about the company. Moreover, exactly how the organization allows its customers to place or register a complaint- by phone calls, emails, meeting in person. The answer reveals that in fact CP has extremely outdated methods of connecting to consumers. While competitors have jumped on to other lanes by allowing their clients to reach them using numerous ways, construction pipeline still relies primarily on phone. It has been only until recently that they have started a blog and that too has received only hand full of entries.
CP should ideally give out apps for iPods, iPads and Android products. This one step would make the company instantly reachable to millions and would serve the purpose of having a customer support section as well. Other than that, I suggest that CP also start some sort of YouTube channel, which could be used to answer and address the consumers’ grievances.